Cryptzone Support

 
If you wish to submit a support ticket please sign in to your customer portal or use the “submit a ticket” button at the top menu.
If you need to find documentation about our Sheriff Suite please login to the Hive- Click Here

 

Article

Cannot view results: maximum message size quota for incoming messages has been exceeded.

« Go Back

Information

 
Article Number000003481
Article
To resolve this error, log on to the server(s) hosting the Security Sheriff Policy Sites and navigate to: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\WebService\HiSoftware and locate the ‘web.config’ file.  Edit this file in your preferred text editor and search for “ProteusServiceHttpBinding”.  Modify the MaxReceivedMessageSize to 2 gigabytes.
<bindings>
      <basicHttpBinding>
        <binding name="ProteusServiceHttpBinding" maxReceivedMessageSize="2147482549">
                To change the value at the second location, navigate to: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\WebClients\HiSoftware and locate the ‘clients.config’ file.  Edit this file in your preferred text editor and search for “ProteusHttpBinding”.  Modify the MaxReceivedMessageSize to 2 gigabytes.
      <customBinding>
        <binding
          name="ProteusServiceHttpBinding">
          <security
           authenticationMode="IssuedTokenOverTransport"
            allowInsecureTransport="true" />
          <binaryMessageEncoding>
            <readerQuotas
              maxStringContentLength="51200000"
              maxArrayLength="51200000" />
          </binaryMessageEncoding>
    
      <httpTransport
        maxReceivedMessageSize="2147482549"

            authenticationScheme="Anonymous"
            useDefaultWebProxy="false" />
        </binding>

               
                As a note, this article is specifying the change to 2 gigabytes.  Depending on the amount of results you have in your environment, this value may need to be increased further.
 
Related File 
Additional Files 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255